Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Q: If you have just found MyCrystalCoast.com, you might be surprised to see your company listed with us. We list business in a few different ways:
A: - A visitor of the site may have submitted an email to us asking us to review a company not already in our database.
- We may have heard about your company from one of our partners.
- Our editors may have come across another reference to you in an article or guidebook.
- We live here just and we know you provide a valuable serivce to our community.

Q: How do I update my listing that is on the site?
A: You may contact us via e-mail or visit the login section of the site. Click on the link below and your password will be sent to the e-mail address on file. Password Lookup
If we do not have an e-mail address on file please contact us via e-mail. Once we have verified your relationship with the business, we will provide you with access to an online administration area.

Q: How much does it cost to register?
A: Registration is FREE.

Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.

Q: What is a featured ad?
A: Featured ads appear in listings before basic ads. A nominal fee is charged for featured ads.

Featured listings maximize your exposure and put your business or your organization right where you need it! Your add is displayed in the category or your choice or purchase a subscription to place multiple ads in multiple categories.

Benifits:
- Featured ads appear before basic ads and include your logo in your listing.
- Featured ads are randomly placed on the main page to increase exposure.
Listing Includes:
- Ability to upload and display online coupons!
- Display interactive Google Maps!
- Upload YouTube, Google, Yahoo or other online video service videos!
- Insert your logo!
- Upload up to 10 photos per ad!

Q: What are the benefits of a subscription?
A: You save money instead of buying more than one featured ad. ALL subscriber ads are featured at no extra charge.

Q: What forms of payment do you accept?
A: We accept MasterCard and Visa through the site. If you wish to pay via check, please contact us.

Q: How Much Do Ads Cost?
A: All basic ads are free!
$119.95 (1 year) = 1 Featured Ad

$250.00 (1 year) = 5 Featured Ads

$300.00 (1 year) = 20 Featured Ads

Q: How Long Does an Ad Run?
A: Community ads run for 1 year. Classified ads run for 90 days. If you have a subscription your ads can run for up to 365 days.

Q: I have an running ad how to I change or update the ad?
A: Follow these directions.
"Log On"
>"My Account"
>> Under "Active Ads - Ads Currently Running" Click "Edit"
From here you may update and change pictures, text, coupons etc.

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.

Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed.

Q: I sold my stuff. How do I stop my ad from running?
A: From the My Account page, click on the Stop link to the left of the ad.

Q: What Category Should I Put My Ad In?
A: You may list your ad in any Catagory you wish. You may switch your catagory at any time by editing your ad under "My Account". If you would like to list your ad in multiple catagories you may purchase a subscription. Subscribers get free featured ads, unlimited ad updates and save when buying multiple ads. $119.95 (1 year) = 1 Featured Ad $250.00 (1 year) = 5 Featured Ads $300.00 (1 year) = 20 Featured Ads If you would like to feature your ad under a specific city tab please contact us.

Q: What region should I put my ad in?
A: The region you want your add listed in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.

Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.

Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Q: What is your privacy policy?
A: See Privacy Policy for details.

Q: How Do Regions Work?
A: MyCystalCoast.com covers North Carolina's Crystal Coast and the surrounding areas. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.

Q: I don't see my city listed. What region should I choose?
A: Choose the city closest to you or contact us and we will be happy to add one for you.

Q: Do you have to pay to post events or pictures?
A: No all you have to do is register and this will allow you to post events or pictures. Registration is FREE.